This notice explains how North Graft uses personal information submitted through northgraft.co.uk. If the shop later moves to northgraft.co.uk, we will update this notice and the contact details where needed.
Information we collect
We collect the information needed to run the shop and respond to you. This can include your name, contact details, delivery address, order information, account details and payment status. Payment card details are handled by the payment provider shown at checkout and are not stored directly by this website.
A Sell To Us submission can include contact details, product information, photos and information about proof of purchase. If you join the mailing list, we store your email address and the time you gave consent.
How we use your information
We use personal information to process and deliver orders, provide customer service, assess Sell To Us submissions, prevent fraud, keep accounting records and meet legal obligations. We only send marketing emails when you have agreed to receive them.
Who we share it with
We only share information where it is needed to provide the service or comply with the law. This may include hosting, payment, email, fraud prevention and delivery providers.
How long we keep it
We keep records only for as long as they are needed for the reason they were collected, including accounting, legal and dispute-handling requirements.
Your choices
You can unsubscribe from marketing at any time. You can also ask about access, correction, deletion or other data rights by emailing hi@northgraft.co.uk.
Cookies
Essential cookies keep the basket, account and saved items working. Optional analytics or advertising tools should only be enabled with an appropriate consent process.